Refund Policy
We aim to ensure complete customer satisfaction. If you receive a defective or incorrect product, please notify us within 48 hours of delivery by email with clear photos/videos of the product and packaging.
Eligibility for Replacement / Refund
Manufacturing defects or damaged product during transit
Incorrect item delivered
Missing items in the order
Once the product is verified and returned (if required), we will process:
Replacement of the same item (subject to availability), or
Refund to the original payment method / store credit within 5–7 working days.
Non-Returnable Items
Customized jewellery
Earrings (for hygiene reasons)
Items damaged due to misuse or improper handling
Shipping Policy
Orders are processed within 1–3 working days after payment confirmation.
Standard delivery time: 3–7 working days across India (may vary depending on location).
Free shipping may be available on eligible order values (as announced on the website).
Cash on Delivery orders may attract an additional shipping fee.
Delivery delays caused by natural calamities, courier disruptions, or government restrictions are beyond our control.
Privacy Policy
We value your privacy and are committed to protecting your personal information.
Information We Collect
Name, phone number, email address
Shipping and billing address
Order and payment details
How We Use Information
To process and deliver orders
Customer support and order updates
Marketing communications (only if you opt-in)
